- : Nicholas Papp
- :
The Extendly Free GoHighLevel Support Knowledge Base is back – rebuilt inside ExtendlyOS and now completely 100% white-labeled. Install it once at the agency level, and instantly deploy it across all your sub-accounts under your own brand.
This free resource is Extendly’s way of giving back to the GoHighLevel community, giving agencies big and small a professional, branded support hub without the expense.
Table of Contents
What’s Included in the Free GoHighLevel Support Knowledge Base
ExtendlyOS transforms the knowledge base into a full-service, white-labeled support system for your agency:
AI Chat Assistant
Real-time, intelligent support trained on the HighLevel knowledge library.
Searchable Knowledge Library
Articles, tutorials, and videos covering every major feature, kept up to date.
Interactive Tours & Guides
Step-by-step walkthroughs clients can follow inside your app.
100% White-Labeled Deployment
Install once and roll it out to every sub-account, branded with your agency’s name, logo, and domain.
Support Forms & Ticketing
Allow clients to submit support requests directly through your widget.
Announcements & Nudges
Share banners or pop-ups to highlight updates or key resources.
Unlike generic help centers, this system is designed to look and feel like your own in-house support. Clients never see Extendly’s name – they only see your brand.
A 100% White-Labeled Support System for Your Agency
One of the biggest advantages of this free resource is that it’s totally white-labeled:
• Installed at the agency level, the knowledge base automatically propagates to all your sub-accounts.
• It uses your white-label domain, your logo, and your support email – so clients believe it’s entirely yours.
• Extendly maintains the backend resources and updates, but your clients will only see your brand.
This makes it possible for even small agencies to deliver enterprise-level support, while keeping full ownership of the client relationship.
How to Set Up the Free GoHighLevel Support Knowledge Base
Getting set up only takes a few minutes:
1. Visit Extendly’s site – Select the Freemium Plan
It’s a little hidden, so when you head over to the Extendly site (👉 click here), scroll down to the Pricing section, and select the Freemium option.
This is the free forever plan that includes the white-labeled knowledge base and product tours. Once you select it, you’ll continue to the installation steps
2. Install ExtendlyOS App
When you begin, you’ll see an Install Confirmation screen. Look for the grey-label name “My CRM Support.” Once the setup is complete, the system will use your white-labeled agency branding across all sub-accounts.
3. Complete Onboarding Wizard
Enter your personal info, agency name, white-label domain, support email, and Relationship ID.
4. Embed the Widget Code
Copy the Extendly snippet and paste it into Settings → Company → White Label → Custom JS
5. Save & Refresh
Once saved, refresh your dashboard and the white-labeled support widget will appear instantly.
6. Manage in ExtendlyOS
Use the dashboard (labeled “Extended Dash” in the left sidebar) to customize branding, manage announcements, and explore advanced features.
💡 By choosing “All Locations” during install, you instantly deploy the knowledge base across your entire agency structure – no need to repeat the process for each client account.
Why Extendly Gives This Away for Free
Extendly knows that agencies of all sizes need reliable support solutions – but not everyone can afford to build or staff a support team. The Free GoHighLevel Support Knowledge Base solves that challenge by offering a white-labeled, turnkey system for free.
📹 Watch my conversation with Extendly’s founder, Beant Singh, about why they’re committed to providing this free tool to the GoHighLevel community:
Ready to Activate Your Free GoHighLevel Support Knowledge Base?
Extendly has made it simple to provide professional, branded support to all of your clients without additional cost.
In just minutes, you can roll out AI chat, searchable tutorials, and branded client resources – across your entire agency.
Final Thoughts
The Extendly Free GoHighLevel Support Knowledge Base isn’t just another add-on. It’s a fully white-labeled system that installs once and covers every sub-account, saving you hours of work while improving client satisfaction.
Extendly continues to give back to the community by ensuring every agency has access to professional-grade support tools. If you haven’t installed it yet, now’s the perfect time.
Frequently Asked Questions About the Free GoHighLevel Support Knowledge Base
What is the Extendly Free GoHighLevel Support Knowledge Base?
It’s a completely free, 100% white-labeled support hub provided by Extendly. It includes AI chat, a searchable library of tutorials, interactive guides, forms, and announcement tools – all branded as your own and deployable across your entire agency.
Is the Free GoHighLevel Support Knowledge Base really white-labeled?
Yes. The knowledge base is fully white-labeled. You install it once at the agency level, and it automatically rolls out to all sub-accounts using your logo, white-label domain, and support email. Your clients will only see your brand.
How do I install the Free GoHighLevel Support Knowledge Base?
Simply log into your GoHighLevel agency account, install the ExtendlyOS app for all locations, complete the onboarding wizard, and paste the provided widget code into your White Label settings. Once saved, the widget is live instantly.
Can I deploy the knowledge base to all my sub-accounts at once?
Yes. By choosing “All Locations” during setup, you deploy the support hub across your entire agency instantly – no need to configure each sub-account manually.
Does the free knowledge base include AI-powered support?
Absolutely. The built-in AI Chat Assistant is available 24/7 and trained on the full HighLevel knowledge library, giving clients instant answers and step-by-step instructions.
Why is Extendly offering this for free?
Extendly created this as a way to give back to the GoHighLevel community. Many agencies don’t have the budget or resources to build a full support system. With this free white-labeled knowledge base, any agency can provide enterprise-level support tools at no cost.
Where can I get the Free GoHighLevel Support Knowledge Base?
You can access it directly through GHL Central at this link: Get the Free Extendly Knowledge Base.
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