- : Nicholas Papp
- :
The new Extendly Automated Customer Support service, SupportOS, is setting a new standard for GoHighLevel Agency Owners. This platform is designed to empower users with self-service options, reducing the need for live support and enabling more efficient problem-solving.
This review will focus on how Extendly SupportOS can transform your client interactions, boost retention, and streamline your GoHighLevel support operations.
Table of Contents
Extendly Automated Customer Support: The Future of Customer Success
Extendly now offers a transformative approach to customer support through its automated system, SupportOS.
This platform empowers users with self-service options, reducing the need for live support and enabling efficient problem-solving.
The Synergy of Extendly SupportOS and Automated Support
Integrating Extendly SupportOS into your support strategy enhances operational efficiency and user satisfaction. The automated system provides self-guided onboarding tours, interactive video tutorials, and timely updates on new features, ensuring your clients are always equipped with the latest tools and knowledge.
Capitalize on Extendly SupportOS’s Automated Tools
⦿ Self-Guided Onboarding Tours: Streamline the user onboarding process with automated guides.
⦿ Interactive Video Tutorials: Facilitate user learning and software mastery through engaging tutorials.
⦿Feature Update Announcements: Keep your clients informed with automated updates and instructions on new features.
⦿Customizable User Experience: Tailor the software interface and features to meet specific client needs.
⦿Scalable Support Options: Manage a growing client base without the need to expand support staff.
Pros and Cons
Pros
- Highly Automated: Reduces the need for live support.
- Customizable Interface: Allows branding and feature adjustments
- User Empowerment: Enables clients to self-serve effectively.
- Scalability: Supports business growth without additional personnel.
- Efficiency: Saves time for both users and agency owners.
Cons
- Initial Setup Required: Users must navigate initial customization.
- Dependence on User Engagement: Effectiveness relies on client interaction with tools.
- Learning Curve: Users need to familiarize themselves with the automated features.
Pricing Plans
Extendly automated customer support offers flexible pricing plans to accommodate different business needs:
⦿ Plus Plan: $99/month (or $69/month billed annually) – Activate on 10 sub-accounts, includes Launch Guides, Interactive Product Tours, HighLevel Theme Customizer, News & Announcements, Snapshot Onboarding Engine, Prewritten WhiteLabel Knowledge Base Articles & Videos, Knowledge Base Editor, and HelpDesk Plugin.
⦿ Unlimited Plan: $199/month (or $149/month billed annually) – Activate on unlimited sub-accounts, includes all features from the Plus Plan.
Conclusion
Extendly automated customer support is an essential asset for any GHL Agency Owner looking to enhance customer support without increasing staff workload. It promises not only to improve user satisfaction but also to drive software adoption and proficiency among clients.
Whether you’re looking to save time, customize your support experience, or empower your clients, Extendly SupportOS provides all the tools necessary to elevate your support game.
Ready to transform your customer support strategy? Try Extendly’s SupportOS with a 7-Day Free Trial and experience the benefits of automated support firsthand. For more information, visit Extendly SupportOS.
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