Become a Certified HighLevel Expert: Why Only 51% Pass and What It Means for Your Agency

Become a Certified HighLevel Expert: Why Only 51% Pass and What It Means for Your Agency

The world of digital marketing is more competitive than ever. Agencies, freelancers, and consultants are constantly looking for ways to stand out, build authority, and earn trust with clients. 

For GoHighLevel users, one of the most powerful ways to achieve this is through the official GoHighLevel Certification program.

In this blog, we’ll unpack the insights shared by Alicia Pagano, Director of Certifications at HighLevel, during her recent conversation with Nicholas Papp on HighLevel Chat

You’ll learn why only 51% of candidates pass the certification exam on their first try, how the program has grown to nearly 1,000 certified professionals worldwide, and what it can mean for your career or agency growth.

👉 Ready to apply? Get Certified Here

Table of Contents

Watch the Full Conversation

🎥 In this episode of HighLevel Chat, we sat down with Alicia Pagano to discuss how certification is transforming careers and agencies worldwide.

👉 Don’t miss future episodes – Subscribe to our YouTube channel

GoHighLevel Certification Matters

Marketer studying online for the GoHighLevel certification exam

The GoHighLevel Certification program was created to solve two problems:

1. Training & Validation

Many users call themselves “experts,” but clients need proof. Certification validates that someone knows how to use the platform effectively.

2. Client Trust

By featuring certified admins in the official HighLevel directory, businesses and agencies can confidently hire proven professionals.

Certification is the gold standard for HighLevel. It’s about setting the bar high so clients can find real experts-not just self-proclaimed ones.” – Alicia Pagano

How the GoHighLevel Certification Program Works

Digital badge icons representing HighLevel certification benefits

The certification process is intentionally rigorous. It’s not just a quick quiz-it’s a training program, hands-on exam, and community-driven experience.

Program Highlights:

•  Training Modules

On-demand courses that prepare users for the exam.

•  Exam

A timed, proctored test with hands-on tasks like integrations and automations.

•  Badges

Specialized certifications in AI, HIPAA compliance, paid ads, and more.

Community

A private certified group with job postings, faster support, and collaboration opportunities.

Nearly 1,000 professionals are already certified, with 51% passing on their first attempt and over 90% passing by their second try.

👉 See real success stories: HighLevel Certification Stories

Why the Exam Is Tough (and Why That’s a Good Thing)

Marketer studying online for the GoHighLevel certification exam

The exam is designed to test real-world problem solving, not just book knowledge.

Examples include:

Switching from Zoom to Google Meet when integrations fail

Managing time (you get 1 hour, fastest was 22 minutes)

Handling advanced scenarios like calendar syncs and time zones

This ensures certified admins aren’t just checking boxes – they’re proving they can deliver under pressure.

Benefits of Becoming Certified

Digital badge icons representing HighLevel certification benefits

1. More Clients & Leads

Featured in the official HighLevel directory

Access to 600+ monthly leads

20+ daily job postings

2. Authority & Trust

Your certification badge proves you’ve been vetted by HighLevel.

3. Exclusive Community & Support

Private group, faster support, peer-to-peer help.

4. Specialization & Growth

Earn badges in:

AI

HIPAA compliance

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Who Should Take the GoHighLevel Certification?

Agency team training with GoHighLevel certification program

The program is ideal for:

Freelancers seeking credibility

Agency owners training their teams

Corporate teams onboarding new staff

Anyone who wants to stand out in the HighLevel ecosystem

Whether you want to be a freelancer, agency owner, or just level up your skills, certification opens doors. It’s whatever you want to make it.” – Alicia Pagano

Success Stories from Certified Pros

Jay-Cee Tan (Cece Tan) sharing GoHighLevel success story

•  Jay-Cee Tan (Manila): Hosted a 1,200-person HighLevel event

•  Lisa Catto (UK): Became a featured global speaker

•  Dakota Roth (USA): Grew from certified admin to agency owner

Kristine L’Estrange (NZ) : First woman certified in Australia/New Zealand

The Future of GoHighLevel Certifications

AI certification badge for GoHighLevel training

Upcoming:

•  AI Specialist Badge

•  Guest Instructor Program (expert-led micro-courses)

•  Recognition at Global & Community Events

Frequently Asked Questions About GoHighLevel Certification

The official training and exam validating your expertise as a HighLevel user.

Only 51% pass on their first attempt, but 90%+ pass by their second try.

On average, users book exams about 30 days after training begins.

Leads, credibility, directory listing, faster support, exclusive badges.

Freelancers, agencies, corporate teams, and anyone looking to scale.

Should You Get Certified?

If you’re serious about growing with HighLevel, the answer is yes.

Certification is:

•  Proof of expertise

•  A direct client acquisition channel

•  A career accelerator

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