- : Nicholas Papp
- :
Running a GoHighLevel agency can feel like spinning plates – trying to close deals, onboard clients, and manage support tickets all at once. If you’ve ever thought, “I need a team, but I’m not ready to hire one,” you’re not alone.
That’s exactly where the GoHighLevel agency owner support by Dakota Routh steps in. Dakota is a SaaSPRENEUR Award-winning GoHighLevel agency owner who is now helping the wider GoHighLevel community to scale their SaaS businesses.
Table of Contents
Dakota’s company, Agency Owner Support, is a fully white-labeled, outsourced support and onboarding service built for GoHighLevel agencies. It offers 24/7 live chat, Zoom, email, and phone support – all delivered under your brand.
Clients never see a third party. Whether you’re just getting started or scaling past 15+ SaaS clients, this solution gives you the power to offload onboarding, technical support, and customer success – without hiring staff or building out your own support team.
In this review, we’ll cover what makes GoHighLevel Agency Owner Support different, what’s included, and how it compares to doing it all in-house.
What Is GoHighLevel Agency Owner Support?
Agency Owner Support is an all-in-one, white-labeled support solution tailored for GoHighLevel agencies.
Designed to take over client onboarding and tech support, it lets you focus on growth and sales while your clients receive 5-star support from trained GHL experts – under your name, not someone else’s.
Here’s what’s included:
⦿ 24/7 live support via chat, email, phone, and Zoom
⦿ Unlimited group onboarding sessions
⦿ One-on-one onboarding for 5 sub-accounts/month (Platinum)
⦿ Dedicated account manager
⦿ White-labeled onboarding tools: videos, SOPs, calendar, welcome videos
⦿ White-labeled kowledge base
⦿ After-signup onboarding sequences
⦿ Done-for-you A2P registration
⦿ Private Slack channel for agency communication
⦿ Lifetime pricing lock
⦿ Built-in live coaching and sales training twice weekly
Everything is white-labeled. Your clients will think it’s your in-house team – because that’s exactly how it’s designed to look.
Add-On Option: The Most Extensive GoHighLevel Onboarding Package
If you’re not ready for the full support plan but want to offer premium onboarding, Dakota’s Pro – Onboarding Plan is available as a standalone option.
Pro – Onboarding Plan ($359/month)
This à la carte package includes 1:1 onboarding for up to 4 clients per month, plus all the tools and training your clients need to succeed on GoHighLevel.
What’s included:
⦿ Onboarding of up to 4 sub-accounts per month
⦿ Each client receives up to 4 one-on-one onboarding sessions per client (sub-account)
⦿ Unlimited group onboarding – 10 weeks of live weekly calls per sub-account
⦿ Gray label welcome video
⦿ Onboarding portal
⦿ 12 setup videos
⦿ Dedicated onboarding calendar
⦿ DFY A2P registration
⦿ After-signup snapshot
⦿ 7-day push onboarding sequence
⦿ Recorded Zooms
⦿ Customized SOPs
⦿ UpHex campaign onboarding
⦿ Branded action steps
⦿ Private Slack access
⦿ 24/7 onboarding (coming soon)
It’s one of the most robust onboarding experiences in the GHL space – perfect for SaaS agencies who want to retain control of support, but wow clients with high-touch onboarding.
Why GoHighLevel Agency Owner Support Stands Out
GoHighLevel agency owner support isn’t just a bundle of resources – it’s a human-first, completely white-labeled support engine built to help you scale your SaaS agency without overhead.
GoHighLevel agency owner support isn’t just a bundle of resources – it’s a human-first, completely white-labeled support engine built to help you scale your SaaS agency without overhead.
⦿ Real human support 24/7 (not bots)
⦿ True white-label execution across all platforms
⦿ Support for your clients and your internal team
⦿ Built-in sales coaching included with every plan
⦿ Transparent pricing with no hidden fees
⦿ Setup in under one hour
Coaching: Included with Support, Available Separately
Every support plan includes access to live weekly coaching sessions led by Dakota Routh himself, a SaaSPRENEUR award-winning GoHighLevel agency owner.
You’ll get:
⦿ Weekly live coaching calls (sales, pricing, packaging)
⦿ Proven sales scripts, templates, and snapshots
⦿ Access to a private coaching Slack group
⦿ Real-world strategies from someone who’s successfully built and scaled a GHL agency
If you’re not ready for the full support plan but still want to grow faster, you can enroll in the coaching program on its own.
Plans & Pricing Overview
| Plan | Best For | Price | Key Features |
|---|---|---|---|
|
Agencies with under 16 sub-accounts |
$359/month |
24/7 support + group onboarding + coaching |
|
|
Agencies with 16+ sub-accounts |
$599/month
|
All Pro features + 1:1 onboarding for 5 clients/month |
|
|
Agencies who need onboarding only |
$359/month
|
1:1 onboarding for 4 clients/month + group training |
|
|
Training without support |
$99/month |
Weekly live coaching + tools and resources |
Setup Is Fast – Like, Really Fast
Once you sign up, you’ll get your Agency Onboarding Kit. In under an hour, your entire branded onboarding and support system will be live – including portal access, setup videos, calendar integration, and more.
Frequently Asked Questions (FAQs)
Will my clients know it’s not me?
Nope. Every email, Zoom, Loom, and support interaction is white-labeled and sent from a neutral domain.
What’s the difference between Pro and Platinum?
Pro includes support and coaching for unlimited sub-accounts, but no 1:1 onboarding. Platinum adds monthly onboarding for 5 clients.
Is support really 24/7?
Yes. Even on weekends and holidays.
Do you support custom snapshots or workflows?
Absolutely. The team is equipped to handle custom setups with ease.
Are there any surprise fees?
Nope. What you see is what you get.
Do I need a specific GHL plan?
No – this support system works with any GoHighLevel plan.
Pros and Cons of GoHighLevel Agency Owner Support
Pros
- 24/7 live, human support included
- Fully white-labeled under your brand
- Built-in weekly coaching sessions
- Fast setup - ready in under one hour
- Supports both your agency and your clients
Cons
- 1:1 onboarding only on the Platinum plan
- Onboarding and support sold separately on Pro plans
- No lead generation or sales fulfillment included
- Limited experience compared to competitors
Final Verdict: Is GoHighLevel Agency Owner Support Worth It?
If you’re a GoHighLevel agency owner tired of juggling client support, onboarding, and scaling all at once – this is the ultimate hands-off solution.
GoHighLevel agency owner support delivers everything you need: 24/7 live human support, premium onboarding, true white-label branding, and built-in coaching from a proven SaaS leader.
Find out more details by clicking the button below.
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